Privacy Policy

Personal Data

I recognise that the protection of your personal data is of utmost importance and so therefore I ensure I do everything during our time together throughout the therapy to protect your rights to that personal data. I abide by governmental regulations (GDPR) which outline how to securely store, protect and ultimately delete your personal records.

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data.  Identification can be by the information alone or in conjunction with any other information.

How is your personal data processed?

I comply with the obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Why do you need to store my personal data?

I hold data about clients as it is necessary administer my records and the work I carry out. In order to create the best therapeutic outcomes, necessary information is required from clients. All the forms that are completed by you and I together at our first session are held so as to help monitor outcomes which informs best practice. Your personal data will be treated as strictly confidential, however there are some exceptions to this when there are safeguarding concerns. I will keep personal information only as long as is necessary. I may retain client notes for a maximum of six years, in line with BACP recommendations. After this time these will be securely shredded. I will regularly review data to ensure that it is not kept for longer than is necessary.

Your rights and your personal data 

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of your personal data which I hold about you.

The right to request that I correct any personal data if it is found to be inaccurate or out of date.

The right to request that your personal data is erased where it is no longer necessary for me to retain such data.

The right to withdraw your consent to the processing at any time (where applicable).

The right to request that I provide you with your personal data.

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.

The right to object to the processing of personal data.

The right to lodge a complaint with the Information Commissioners Office.


You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

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